Clients | Lash n Brow by KT​

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● Do not wear eye makeup. Makeup close to the eye area must be removed prior to the application process. Use a mild, oil-free cleanser. Do not use oil-based makeup removers.

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● Do not apply face creams or sunblock in the eye area. The oil found in many moisturizers prevents eyelash adhesive from bonding to the natural eyelash and reduces the longevity of your eyelash extensions. Use Oil-Free products.

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● Do not put on mascara. Removing mascara can be very time-consuming and any residual makeup will prevent proper application of the extensions.

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● Do not curl your lashes before your appointment. Extensions will not adhere to crimped eyelashes.

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● Please silence your phone while the extensions are being applied. Talking in the treatment room is prohibited as the lash application requires precision. Feel free to listen to your own audio or take a nap and let the lash transformation begin.

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● We do not perform refill services on work that was not done at Lash n Brow by KT – NO EXCEPTIONS. If you currently have lash extensions on, it is required to book a removal service with your new set on your first visit. This is to avoid the risk of mixing different adhesives and different materials with extensions applied at other salons.

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Please, arrive here without having any makeups on, especially eye-makeups including mascaras. You also should not curl them up before getting lashes done. You have to remove all eye makeups prior to the lash extension and this may take a while. If you are wearing any makeups, please arrive 10-15mins earlier to remove them. Even if you had removed all mascaras, as remover contains oily chemicals, this may prevent longer maintenance of lash extensions.