F A Qs
: Eyelash Extensions | Lash/Brow Lift | Permanent Makeup
Frequently Asked Questions
● Do not wear eye makeup. Makeup close to the eye area must be removed prior to the application process. Use a mild, oil-free cleanser. Do not use oil-based makeup removers.
● Do not apply face creams or sunblock in the eye area. The oil found in many moisturizers prevents eyelash adhesive from bonding to the natural eyelash and reduces the longevity of your eyelash extensions. Use Oil-Free products.
● Do not put on mascara. Removing mascara can be very time-consuming and any residual makeup will prevent proper application of the extensions.
● Do not curl your lashes before your appointment. Extensions will not adhere to crimped eyelashes.
● Do not consume any caffeine before your appointment. Extensions will not adhere to crimped Caffeine sttilulates the body and makes it harder to relax. Many clients who have coffee befor their appointment tend to have twitchy eyes and are unable to fully relax or take a nap during the session. Caffeine typically stays active in the body for about 5 to 6 hours.
● Do not work-out before your appointment. After exercising, the body tends to be in an excited or stimulated state, making it difficult to relax and fall asleep. This effect can be even worse if you consumed an energy drink before or after your workout. Energy drinks contain a high amount of caffeine, which further stimulates the body and makes it harder to relax.
● Please silence your phone while the extensions are being applied. Talking in the treatment room is prohibited as the lash application requires precision. Feel free to listen to your own audio or take a nap and let the lash transformation begin.
● We do not perform refill services on work that was not done at Lash n Brow by KT – NO EXCEPTIONS. If you currently have lash extensions on, it is required to book a removal service with your new set on your first visit. This is to avoid the risk of mixing different adhesives and different materials with extensions applied at other salons.
Please, arrive here without having any makeups on, especially eye-makeups including mascaras. You also should not curl them up before getting lashes done. You have to remove all eye makeups prior to the lash extension and this may take a while. If you are wearing any makeups, please arrive 10-15mins earlier to remove them. Even if you had removed all mascaras, as remover contains oily chemicals, this may prevent longer maintenance of lash extensions.
● Do not wear eye/brow makeup. Makeup close to the eye/brow area must be removed prior to the application process. Use a mild, oil-free cleanser. Do not use oil-based makeup removers. ● Do not apply face creams or sunblock in the eye/brow area. The oil found in many moisturizers prevents eyelashes/eyebrows to better results and reduces longevity. Use Oil-Free products. ● Do not put on mascara. Especially do not use waterproof mascara. Removing mascara can be very time-consuming and any residual makeup will prevent proper application of the lash lift/brow lift. ● Do not curl your lashes before your appointment. ● We recommend washing your hair before your appointment because you will not be allowed to get your lashes/brows wet for at least 24 hours after the treatment. Important Note
*Please note that Lash Lift service is best for clients with fuller and longer natural lashes - if your lashes are very thin or short, you will not experience the desired full effect. *Brow Lift service is best for clients that have fuller natural brows - if you have overly tweezed or have very few natural brows, there will not be much to work with and the results may be lacking. * If you have stiff natural lashes, we recommend getting Keratin Lash Lift for better results. *If you have senstive skins, we recommend getting Gluless Keratin Lash Lift for less damage to your natural lashes and no irritation your eyelids/skin.
● Do not work out on the day of the procedure. ● Do not drink too much coffee on the day of the procedure. (Yes, there is caffeine in decaf coffee and tea!). ● Do not tan (no sun) for one week prior to the procedure. ● No Alcohol the night prior or on the day of the procedure. ● Any waxing or tinting of the brows should be done 3-days prior. ● No Botox for 4-weeks prior to the procedure. ● No Fillers for 6-weeks prior to the procedure. ● It is best to do a scrub 3-days prior to the procedure. ● Stop using any Glycolics, Retin-A or AHA products for 2 weeks prior to the procedure. Check your moisturizer, facewash BB or CC creams and makeup primers for anything that says acid. ● Stop taking any Blood Thinner (Aspirin, Niacin, Vitamin E, Advil/Ibuprofen or Fish Oil) products for 1 week prior to the procedure ● Avoid power shakes and power greens, and "Hair, Skin, Nail" supplements 24 hours prior to procedure. ● No Lasers or Chemical peels for 1 month prior to the procedure ● No microdermabrasion or derma-planning for 2-weeks prior ● Please Note: You will be more sensitive during your menstrual cycle as well. ● No Latisse (on lashes or brows) for minimum of three weeks prior to permanent eyeliner or brow. ● For permanent eyeliner, eyelash extensions must be removed 3-5 day prior. ● For lip tattoo, Moisturize your lips for 3-5 days (It is for smoothing the lip, falling out the dead skins) ●Tylenol is recommended if you have a low pain tolerance.
Cold Sores and Fever Blisters for Lip Tattoos:
In the case of permanent lip color, cold sores and fever blisters MUST be treated. If you get cold sores or have ever had one in the past, you will need an antiviral prescription from your doctor before a lip procedure. Physicians usually instruct to take it 2 days before. As this procedure will bring out the virus if not medicated beforehand.
Oily Skin:
If you have oily skin, results will appear softer and may require additional procedures.
Preparing the Skin:
To prepare the skin, you will need to cleanse the area free of makeup. Clean with baby-wipes, makeup remover or apply antibacterial soap with a Q-Tip to remove any excess skin oils.
Pain Preparation:
PMU can be a painful procedure. However, there are great numbing solutions for before, during and after that can be used for comfort throughout your PMU procedure.
For Clients Who Have Had the Procedure Before For all clients who have permanent cosmetic makeup procedure performed, we only use the very finest pigments available. Some procedures may need to be repeated because the original application can fade anywhere from 25% to 40%. Individual chemical and genetic makeup can affect the final result.
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For Clients Who Have Had the Procedure Before For all clients who have permanent cosmetic makeup procedure performed, we only use the very finest pigments available. Some procedures may need to be repeated because the original application can fade anywhere from 25% to 40%. Individual chemical and genetic makeup can affect the final result.
We Cannot Predict Your Fading Experience It is fully possible to get the perfect results with only one application; however, this cannot be guaranteed. Please remember that the amount of pigment you retain or lose after your initial application is not a reflection of the quality of work. Pigment retention varies with each person. In case your procedure must be repeated, you will need to wait at least 21 days of the date of your original application.
Application Cannot Be Repeated Within 21 Days or Less The tissue is not ready to absorb new pigment although your skin looks healed. Please be patient.
We Charge an Additional Fee for Touch Ups after 3 months later from the initial session.
It is important to follow these instructions carefully to help ensure the best possible results from your scalp micropigmentation treatment. Be sure to discuss any specific pre-treatment instructions with your practitioner before the procedure. Here are some general pre-treatment instructions for scalp micropigmentation: ● Do not take any blood-thinning medications (such as aspirin or ibuprofen) for at least a week before your SMP procedure. ● Do not tan or expose your scalp to the sun for at least a week before your SMP treatment. ● Avoid alcohol and caffeine for at least 24 hours before your scalp micro pigmentation treatment. ● It is VERY important to moisturize your scalp using Lubriderm Unscented at least 7 day before your hair tattoo sessions. Failure to do so will result in your scalp being too dry to perform your treatment and your appointment will have to be rescheduled which may result in additional fees. ● Do not apply any lotions, creams, or oils to your scalp the day of your SMP procedure. Keeping it free from greasy and oils that will interfere with optimal pigment retention. ● Wash your hair and scalp thoroughly the night before the procedure using something mild like baby shampoo or all natural product to prevent the scalp from getting too dry. If you have a dry scalp to begin with, refrain from washing your hair for 24 hours prior to your SMP session. ● Drink plenty of water leading up to your appointment to ensure your skin is hydrated and healthy for optimal smp results. ● Do not shave your head with a razor before your appointment. Use only a ZERO guard clipper, like an ANDIS T-OUTLINER or we will shave it down before your SMP treatment at the clinic. ● Do not work out on the day of the procedure. ● Do not drink too much coffee on the day of the procedure. (Yes, there is caffeine in decaf coffee and tea!). ● No Alcohol the night prior or on the day of the procedure. ● It is best to do a scrub 3-days prior to the procedure. ● Stop taking any Blood Thinner (Aspirin, Niacin, Vitamin E, Advil/Ibuprofen or Fish Oil) products for 1 week prior to the procedure ● Avoid power shakes and power greens, and "Hair, Skin, Nail" supplements 24 hours prior to procedure. ● Please Note: You will be more sensitive during your menstrual cycle as well. ● Tylenol is recommended if you have a low pain tolerance.
Freckle Tattoo: Before Care Guide
To ensure the best possible results for your new freckles, please follow these essential care instructions carefully.
Before Your Appointment (Before Care)
Proper preparation is key to a successful procedure. Please adhere to the following timeline:
4 Weeks Prior: Avoid Botox, fillers, and any laser treatments in the facial area.
2 Weeks Prior: Avoid sun tanning, chemical peels, and taking antibiotics.
1 Week Prior: Stop using any skincare products containing Retinol (Vitamin A), AHA, BHA, or other exfoliants.
48 Hours Prior: Do not take any blood thinners such as Aspirin or Ibuprofen. Avoid consuming alcohol.
24 Hours Prior: Avoid consuming caffeine (coffee, tea, energy drinks).
On the day of your procedure, please arrive with clean skin, free of makeup.




